“I had my wedding last Saturday here. Service was excellent. The 6 course Western dinner was fantastic. Finger food was serve to room before the event start and course that we missed are suggested to pack up for us. But because we are too full, our coordinator Jason suggest it to be our lunch so that food is hot and freshly prepared. Hotel room is clean and the scenery is nice.”
— Ms Lau Yi Jun & Mr Hammeed
“Sorry for the super late review!! 😀 We got to know Hotel Re! from January 2016 BOWS EVENT and we signed up on the spot. We were so glad that we made this decision until today! We held our Wedding Solemnization Luncheon of 40 pax at Hotel Re! about a week ago. Special thanks to F&B Director, Jason Tan whom promptly replied to my messages and emails, never fails to clear all my doubts when im unsure with the plannings. Bobian…im a anxious bride to be haha! Thumbs up for that! I also got a mini surprise when i received my bridal bouquet with pink hydrangea in it when i was told theres non. The ambiance and lightings at the function room was great and all my guest were seated comfortably while waiting for the event to start. The buffet food were fantastic too! Guests commented that food were served hot and delicious. The chef top up almost immediately when food were running low to ensure all my guests had their fill. I was too busy entertaining my guest that i didnt eat much but i managed to tabao abit of food up to my room when the event ended hahaha! The only disappointment part was the rain. It started raining at 2pm and got heavier until 5.30pm and i had no choice to hold my solemnization indoor at the function room instead of the outdoor garden which i’d paid for =( I was pinning high hopes to solemnize outdoor but it just didnt happen.
However thanks to Jason again and his team with Danny, they helped us to shift the flower arch into the function room despite the rain (they were drenched! *opps yet they were always so smiley throughout the day) so that i can still walk under the arch with my father. We also managed to snap afew shots at the outdoor garden after the rain stopped. At least now i dont live with any regrets for not solemnizing at the garden. My husband and i were very satisfied with the overall services, from Wedding plannings (my 24/7 coordinator aka Jason to ensure my wedding runs smoothly), to the delicious food and our 3D2N stay at the Business Room. Great hotel and polite staffs from the Re!Fill Restaurant when we had our morning breakfast as well as check out lunch. Oh by the way, you guys got the best Carbonara pasta!!! My husband loves it!! Once again, thank you for the memorable services that were provided for us. We will definitely be back for staycation & the food 😀
— Yujia & Winnie
“Dear Mr Tan,
Thank you for looking into the well-being of the staff. My staff enjoyed the visit. The food was scrumptious, the service was excellent and the ambience was unique and enticing. We liked your door gifts too!=)
Not only that, your staff, Danny even went the extra mile by looking into the needs of my staff who requires nursing. It was indeed commendable!
It was indeed a very good visit and we enjoyed it very much!
Well Done Hotel Re! and we will look forward to visit Hotel Re! again for your service excellence.”
— Ms Siah Siew Ling
Corporation Primary School
1 June 2016
“I held my wedding on the 14th May 2016. Before this day, I had been sourcing many hotels for a package since a year ago. To be honest, Hotel Re was not on my top list during my sourcing period. I went there on a look and see attitude. There i met Jason, the manager. He was really friendly and knows what we are looking for. My wife and i are convinced by him for our own thematic wedding.
The packages are quite flexible and can be negotiated to fit your needs. They are able to accommodate and customize themes for our special day. A year ago seem far but time really pass real fast. Jason being our banquet manager, he is readily replying all questions and concerns. The respond from him is relatively fast even during night time.Many of the event flows and little details which we missed out, he is the one to highlight and also offer us with ideas. I can say he is a really responsible person. He really thinks from the couple point of view.
The bridal suite is really cool and nice, from water bed, hanging chairs and a bath tub with jacuzzi function surrounded with see through glass – this kicks in the honeymoon feel especially after the wedding night. The whole combination in the room really makes us feel romantic and cosy. As my wife have relatives whom flew in from overseas, we took extra room from them. They were offered at a social rate as we had our wedding with them.The family suite is very cosy and neat. All the rooms are very clean and tidy.
Hotel staffs are friendly, Hotel also provide a mini bus to fetch my guests from Outram Park MRT and they gave very prompt service when request are made. My wife was ferry with a buggy from the hotel lobby to the ballroom when she changed her gown during march in.
The ballroom is well decorated and fits perfectly to the theme we want. It looks grand and elegant! Even the reception table is well plan and decorated!THE FOOD
We went for food tasting 1 month before our actual day, we made some changes to the dishes and the Master Chef William really listen and change accordingly to our taste and preferences. The quality was not compromised on the actual day.
Out of ALL the guest I asked and received feedback so far, everyone is praising the food quality. They are also generous with the portions. Even the food presentation is something to admire on.
THE AUDIO AND VIDEO
I can say they have pretty decent audio and visuals. 3 projectors to ensure all guest can view what is happening on stage from all tables.
THE EVENT FLOW
During the actual day, Jason and his team ensure our guest are well taken care of. The dish serving timing between 1st and 2nd march in are well coordinated and adjusted to fit the bride changing time.
2hrs before the start of dinner, the whole event was being brief and run through with my coordinator so as to ensure smooth flow of the wedding.
I would highly recommend anyone who wish to have customised weddings to consider Hotel RE. They have absolutely great food, excellent service, amazing atmosphere. I will definitely want to host my other events or anniversary back in Hotel RE!
— Mr Ong Chunxiong & Ms Ada He
“We had an amazing experience doing our wedding in Hotel Re. Jason Tan (FnB) and the Chef was very accommodative to our requirements of how we wanted the wedding to be. People still talk about the of food served in our wedding, especially the laksa. Thanks Chef for putting up such a beautiful spread.
Overall, good service and nice people to plan your special occasion.
–Mr Mohamed Nazim & Ms Jasima Fatimah
“Me and my husband just had a wedding for our son on 30th apr ’16. A Big Thank You to Jason & his team during the wedding function . No words to describe the satisfaction & feelings from the starts, warm welcome meeting, negotiation, suggestion, preparation. We felt so touch on the actual day of the wedding the surprise that we never think of, thank you so much. The food prepared was awesome thank you to chef William and feedbacks from our guest the surroundings, ballroom decor is fantastic and also location is enclosed, parking is convenient. We strongly recommend Re-Hotel to those who are really looking for memorable, satisfaction occasion. Sincerely once again thank you Jason Tan and team. Best Regard from us Whida and Rahman.”
— Mr Ark Rahman
The wedding flow was great all thanks to the excellent banquet team lead by Mr. Jason Tan and Mr Standly Cheow! The delicious 8 course food prepared by Chef William and service reviews feedback from the guests were very positve and impressed by Re!Joice pillarless ballroom. I had also noticed that they did an upgrade outside the ballroom with sheltered walkway/tent and a new outdoor solemnisation venue below a big tree! #greatforinstagram
It was the perfect place to stay if your looking for somewhere that is centralize but not crowded. We enjoyed the scenery, the easy access to MRT and Chinatown. Everything at this place was top notch! And not to forget the PERFECT Re!Wine Retro Bar!
Great location. Choose here!!!”
— Mr Gavin Ng
Special thanks goes out to Mr. Jason Tan who handled our wedding event. He made sure that every single detail from big ones to the slightest ones are well taken care of. He even give us advises based on his experiences on what to do and what to input in our itinerary of our event. Makes us feel calm and assured by assuring us that we can leave it in his hands. He was the one who coordinate with our Emcees to make sure everything goes as smoothly as possible. Also not forgetting the wonderful treatment he gave our wedding guest who had booked rooms at the hotel. Did his best to try to accommodate to our guests every single requests.
Special thanks also goes out to Mr. William their head chef. He was the one who entertained us when we drop by on a Sunday to make inquiries of the hotel’s wedding packages. He is also the one who continued to follow up with our initial bookings and other inquiries which follows on. Mr. William also arranged for a food tasting session and even accommodate to our request to make changes in some of the dishes without batting an eyelid.
Further thanks goes out to Ms. Anna and Mr. Ronaldo (sorry if i get your names wrong), who went all the way out to make my in-laws felt at home during their stay in Hotel RE. Their service was beyond excellence. From arranging seats in the restaurant, recommending food which suit their tastes (which really do suit their taste) as well assistance with the maintenance crew for the aircon and coordinating with the housekeeping for additional towels and not forgetting arranging for the hotel’s transport to our requested destinations… This list goes on!
Thank you so much for making our wedding dinner experience a wonderful one. We are really grateful that we made your hotel as our choice for our wedding dinner.”
— Mr Tan Mohammad Nasir & Ms Naairah
“Dear Mr Tan,
On behalf of my colleagues and guests, I would like to thank you and your team in helping us making our annual Year End High Tea a successful one.
We are really impressed by how efficient you guys work to get everything ready for our events. Kudos to all your professionalism as well in being so patient with us and attending to all our needs.
From the beautiful set up, scrumptious food, excellent service and even the beautiful signage with our slide show outside, I really have to take my hat off at your eye for detail.
Once again, thank you so much for making this event possible and for creating another wonderful memory for my guest and colleagues.
I’ll look forward to working with you and your team again and would definitely recommend HotelRe! as a venue for events to others.”
— Ms Yap Su Jun
St Hilda’s Secondary School
26 November 2015
We would like to express our sincere thanks for the excellent services provided to Bartley Secondary School during our Staff Appreciation event held on the 25th of November 2015.
Your prompt reply to all my queries and the execution of our school’s request accordingly during the actual day was indeed praiseworthy.
We would also like to extend our heartfelt thanks to the banquet manager, Mr Stanley Cheow for his assistance on the actual day. He was very accommodating and efficient in addressing the needs of my school on that day.
Last but not least, the food provided was delicious and it is definitely a place worth to be considering for future school events.
— Ms Meiyee
Bartley Secondary School
25 November 2015
Thank you for your excellent service before and during our school planning seminar on 24 November 2015. Many participants commented that they enjoyed the hotel’s green and serene environment and the delicious food.
Stanley was very efficient in replenishing the food. He was observant and quick in attending to our needs. For example, he adjusted the temperature of the air-con when he saw a participant fanning herself after the walk outside the ballroom. The ballroom staff were very efficient in clearing the cups and plates on our tables. They ensured we have a comfortable environment to work in.
Mr Tan was very patient in answering my queries before the event and attended to us during the event with his personal touch and warm service.
A BIG Thank YOU to Hotel Re!. You are a Gem in the hospitality industry in Singapore.”
— Ms Lim Mei Chuen
Punggol Primary School
24 November 2015
“Mr KH Tan is very accommodating and always trying his best to make arrangements for our request. The food is delicious! The buffet spread has many varieties. Service is excellent! Your event manager Stanley has done a great job in ensuring food is served on time and the price is very reasonable. Hope that we will be able to engage Hotel Re! for our prom night in future.”
— Ms April Huang
Pioneer Secondary School
17 November 2015
“We have the pleasure of working with Mr KH Tan. He is able to accomodate to most of our needs. KH was very helpful throughout and even when we dropped by unannounced to do a recce for the event hall, he was very accommodating. Thanks a lot!”
“Stanley was a great help on the day and really helped to ensure the smoothness of proceedings. He was always around to help and that allowed the organizing committee to focus on the seminar. Thanks a lot!
The food is well presented and quality high. The services of the managers and helpers are excellent. Every feedback and help needed was attended to promptly.”
— Mr Alex Goh
Springfield Secondary School
12 November 2015
Mr Jason Tan was the person in charge of our event. He was patient and accommodating to our many requests for the decoration and the banquet menu itself. He gave useful advice on what to prepare and what to look out for. The food tasting session was impressive. Celebrity chef William Ang spoke to us after the session to get feedback. The entire mood was relaxing and enjoyable.
Norman from tech support was very resourceful and helpful in troubleshooting issues during the audio and video rehearsal. He also arranged for a spare laptop in case there were issues on the actual night itself. Again, Jason came down personally and provided some advice on the photo montages.
According to my relatives, the food was better than during the food tasting session. All guests commented that the food presentation was exceptional and tasted excellent. This surprised me as the usual stories I heard is to lower expectations of the food during the actual banquet. Thumbs up here to William!
Jason was with us throughout the banquet, cueing us on when to move off to the next event of the night. Norman was excellent in managing the audio and video. Stanley, the floor manager, was attentive to details. Issues that came up were quickly handled without much fuss.
I would have thought that after the payment and one night stay at the hotel, that would be the end. However, we were having trouble with the photo booth vendor and when it was highlighted to Jason, he jumped in to help push it to a resolution.
Overall, it was an excellent experience with Hotel Re!. Special thanks to Jason and his team for making sure our special event went through smoothly. There is still 1 more night of complimentary stay at Hotel Re! provided and we look forward to going back there for a staycation.”
— Mr Gan Jin Cheng & Ms Benecia Tan
19 October 2015
“Dear Jason(s),Thank you so much for the arrangment. We had a wonderful and memorable event. Everyone complimented on the food.It was really good thanks to chef william. We would like to thank to stanley specially who was there through out make sure everything went smoothly. Once again thank you sooo much.We will definetly hold a event there again..”
— Mr Java
7 September 2015
“Dear Christina,It was a good experience having to hold our workshop at Hotel Re! Thanks for your friendliness and assistance rendered to us and accommodating to all our requests during our workshop.”
— Ms Esther Chua
31 August 2015
“A bright spark, in fact 2, would have to be attributed to both Yan Hui and Stanley (the ops manager). You have patiently listened to our problems and coming up with possible solutions to tide us through; while Stanley had helped us to ensure the success of the event and able to adhere to our calls of needs. “
— Mr Melvin Lim
01 September 2015
“We had our wedding in July 2015. The food and service reviews from guests were very positive. Many guests commented that the wedding ballroom is beautiful & cosy. We like the privacy that the ballroom & reception area was able to provided for us to mingle with our friends and family.We would like to take this chance to say that from the planning of the wedding to the actual day, with Jason’s assistance, there were alot of flexibility and hence many of our requests was met. We would like to also thank Chef William for his expertise and accommodating to our fusion menu requests. We are impressed with Hotel Re! staff, especially Ronaldo who is very courteous and greeting us by our name each time he meet us. And Irene who is very prompt in meeting our requests. The staff made our stay at Hotel Re! felt homely.
Overall, the hotel delivered excellent standard beyond our expectations. Keep up the impressive & passionate work!”
— Ms Umairah Khairiya YQ Koh
21 August 2015
Throughout the planning process till our big day, Jason’s service was top notch. He was responsive on call or IM, even after office hours, and delivered action items which he promised promptly. We had some crazy ideas for our event, and he was always patient and attentive to hear us out, before sharing with how that could be possibly arranged (and of course, tactfully advising on the feasibility for a few cases). According to my brothers and sisters, he was also key in managing the hiccups that occurred during the wedding. To us as a couple, everything seemed to have run really smoothly. Doing business with Jason was easy and assuring; you discuss your problem/concern with him, he would have it resolved/managed for you.
As a last piece, we were even more convinced that we chose the right venue during the day of food tasting. The dishes were unorthodox; they were decorated ununsually, and taste-wise, there were special touches, that made the food delicious. For example, for the roast chicken, instead of salt being given as seasoning, it was accompanied by a peanut sauce, which was addictive. And to mention that the chicken was embellished with sculpted pineapples and flowers garnishes – a beautiful sight! The dishes appeared as they were on the actual day, and so we had no fallen expectations.
In our own lingo, Jason is the Man behind the logistical planning of our wedding dinner. We ain’t related in any way, but we do recommend that you consider having a chat with him, as part of your quest to securing your desired wedding venue and realizing your ideal banquet event.”
— Mr Amos & Ms Alvina
21 August 2015
I am writing to thank you and your team for the great assistance you have rendered at our event. Appreciate you working closely with us and being patient with our needs to ensure that the event went on well.
I would especially like to commend Stanley for his thoughtfulness and professionalism at work. He was meticulous as always and my VVIPs were in his good hands the entire evening.
Please convey our thanks to Chef William Ang for the lovely food served. Our guests only had good things to say about the dishes served.
It has been my pleasure working with you and I wish you and your team the very best!
— Ms Eunice Wang
EIS Agencies Pte ltd
15 June 2015
We are writing this e-mail to express our sincere thanks for the warm hospitality that was extended to us by your splendid supports and efforts during the dinner event on 23rd May 2015 at Re-Joice Ball room.
The dinner was attended by our “Bangladeshi Marine Community, Singapore” members and everyone enjoyed a scrumptious dinner set in Re-joice ball room with a cozy ambience.
Chef, Mr. William Ang, thanks would be very little for you. Your food preparation, decoration and overall management were amazing and praiseworthy. It was finger licking foods and we could not stop us any way to enjoy the food. As you said T & C ( Trust & Confidence) we started believing on it.
All the ground staff were very much helpful and supporting during the event.
We look forward more such community and family event in future with Hotel Re.
— Mr Ataul Majid
On behalf of Bangladeshi Marine Community, Singapore
25 May 2015
Every staff member with whom we came in contact was attentive and kind. Special heartfelt thanks to Jason Tan & Stanley for their fast respond to our last minute request on Vegetarian meal during our lunch on 15th May. The service was excellent and the food is good!
Reception staff Noelle and Jessie were efficient and helpful too. I received a lot of positive feedback from my colleagues and Directors as well.
I wish you all the very best for the future.
21 May 2015
I would like to say THANK YOU to all of you :
You had made my party (25th Wedding Anniversary last Sat, 7 Feb 15) so wonderful.
— Jollin Teo
GIC Real Estate Private Limited
12 February 2015
From the bottom of our heart, we want to thank you both for all the assistance rendered.
We held our wedding lunch at Hotel Re! @ Pearl’s Hill on January 2015 and were blessed with an awesome celebration as all plans were executed smoothly and accordingly. We, together with our guests were really impressed and enjoyed the memorable & joyous moments. All the feedbacks received from our guest were all positives. Our guests have also reflected that the food was delicious and services were very good. They really loved it! This really put a smile on our face.
The journey with Hotel Re! ever since we signed-up has been pleasant, fun and less stressful. Although we were disappointed that our wedding consultant had to be changed twice, we were impressed with the outstanding service given by Business Development Executive, Ms Ester Tan and F&B Director, Mr. Jason Tan.
We were blessed and grateful to have both of them assisting us throughout the whole journey. They were humble, friendly, patience, understanding and thoughtful to our needs, which really contributed well to a comfortable interactions and discussions throughout the entire journey.
We will always remember our beautiful wedding at Hotel Re! All the best for the future and thank you again!
— Md Ridhwan Md Noor
10 February 2015
I am writing this email to express our sincere thanks for the warm hospitality that we have received from your hotel on Monday, 29 Dec 2014.
We greatly appreciate your kind assistance in extending the validity period of the dinner, which was supposed to be consumed by Nov 2014.
The dinner was attended by our School Advisory Board (SAC) committee members and everyone enjoyed a scrumptious dinner set in a private function room with a cozy ambience.
Please convey our special thanks as well to :
• Mrs Cynthia Chong for her friendly and helpful service in liaising with your Executive Chef to provide us the special menu for the dinner, without which we will not be able to enjoy such scrumptious dinner;
• Mr Danny, F&B Manager for his excellent service in going the extra mile by providing us a section of the public dining area for our meeting. He saw that we had to conduct a meeting prior to the dinner and we were shifting the cutlery on the table to make room for our meeting files. He was quick to suggest we have our meeting outside the function room so that we could have more space and were able to start dinner as soon as we end our meeting. It was very thoughtful of him.
Kudos to your staff for making sure we had the best dining experience to end the year!
— Mrs Alison Ho
East Spring Primary School
7 January 2015
My colleagues and the Management were in awe of the set up, service and most importantly, the food. Big thanks to Chef William Ang and his team for constantly checking out on our buffet and making sure the food was always topped up.
I would like to thank Mr. Jason Tan, the F&B Director for his excellent service and being extremely on the go when I found out I lacked an extra bowl for the lucky draw. Even though the hotel has ran out of it due to the full occupancy of events that day, he managed to find an extra one at the last minute.
Don Leong, the Assistant F&B Manager was very attentive during my event and was quick to react during our games as we needed a lot of glasses and pouring of drinks.
I would also like to thank the sales people, Mr. Bryant Tan, Ms. Yanhui and Ms. Ester for their impeccable service rendered to me since the day I signed the contract with them until the day of my event. I will sure to be in contact with them should there be an event requirement for my company next year.
— Ms Dawn Ong
23 December 2014
I was pleasantly surprise to see Executive Chef William Ang on the actual day to oversee the whole buffet line too. And it’s very nice of you to drop by on our special day to congratulate us even when it was your day off.
Special thank you to Business Development Executive, Ms Ester Tan, for going the extra mile to accommodate our requests with professionalism even at the last minute, when we express concerns over the stormy November weather. Ben and I really appreciate your actions taken to ensure our special day went well and our guests enjoyed themselves thoroughly! Kudos to Hotel Re!
— Mr Benedict & Ms Jasmine
8 December 2014
On behalf of the organising committee and the church, we would like to thank you and your team for making our dinner so memorable. Generally, most of our dinner guests were very happy with the good and wide spread of food, especially the desserts and the efficient and attentive service given by the hotel staff throughout our dinner.
All in all, all of us enjoyed ourselves immensely and found the environment very conducive for social interaction and fellowship.”
— Mr Michael Lim
Acts Centre’s 10th Anniversary Dinner
26 November 2014
We would also like to extend our sincere appreciation to Mr Stanley for his hard work. We were truly amazed and impressed at how wonderful our small wedding reception turns out to be such a perfect wedding that was beyond our expectation. Our guests and family members were especially impressed. Mr Stanley, your professionalism, patience and eye for details can clearly be seen in your work & we wish you the very best in future weddings.
Thank you too Mr Francis for your awesome job in coordinating and planning our wedding. We will not hesitate to recommend our friends and family members to hold their joyous occasion at Hotel Re!”
— Mr Farhan and Ms Hilwa
27 October 2014
Throughout the 1.5 years (yes, we booked our wedding banquet 1.5 years in advance), we have met up with Jason (or his colleagues like Wei Jia… Standley..) for multiple times. Each time, we have different request, and most of them are to view the rooms, and the ballroom all over again, despite having to have already viewed them. They brought us anyway, with no complains or frustration.
Speaking of rooms, we were brought to all the different types of rooms ranging from the Bridal theme suites (Gold, Silver and Bronze); to the triple room, business room, deluxe room… etc. All of the designs were fabulous, you would not feel that you are in a cold and plain rooms like any of the 5 star hotels. The colours are loud, welcoming and the layout is special and cozy.
Wanting our big day to be perfect, we have countless requests, questions, clarifications etc etc… I recall changing our photobooth design for at least 3-4 times. But they did it for us, till we find that it was the best. Not only had he and his team patiently obliged to all of our requests, but had also tried to guide us through this entire planning process through their experiences.
From the minute that I checked in to the hotel at 2pm in the afternoon, I never felt as princess-like in my entire life. The room was decorated with flower petals all over, romantic swans sitting on the round-shaped water bed, bath robes all set up…. and the personal jacuzzi was calling out for me… hahaha.
Pre-wedding snacks was serve at 4pm+, just when I was feeling hungry already. The menu was a surprise, there was hokkien mee, more than 10 slices of cakes of different flavours, fruits, finger food like calamari rings… fish cakes.. etc etc.
As we have provided some rooms for my hubby’s overseas relatives to stay in, I was more surprised when I received calls from Jason for every ‘action’ and ‘status’ of the guests in the rooms, including room service that they ordered. This is the kind of service that I call, going the extra miles! Which couple would want to receive a huge bomb when they check out, unknowingly?
Through the banquet, I was ferried to and fro the ballroom in a buggy and Wei Jia even helped with to fix my wedding gown, so that I was guaranteed to sit comfortably. Every now and then they kept serving warm water with a straw to me, to ensure that I am constantly hydrated. How sweet is that?
It started raining towards the end of the banquet, heavily. Our guests were all worried of how it would be possible for them to get to their vehicle, or to get a cab. This is when the Hotel Service staff really made my jaw dropped, in a good way. Two or three of them were on standby at the entrance with huge umbrellas, and took EVERY guests one by one to their vehicle. They were drenched by the 5th guest that they sheltered, as I saw that they practically did not shelter themselves as the guest was indeed their priority. After all of the guests have left, these boys did not stop to have a bath like we would. They continued to work in the ballroom, to remove the tables in their wet attire, in the freezing air conditioning ballroom. They deserve my TWO THUMBS UP.
The great service does not end here, this is followed by supper delivered to us at 12 mid-night to our room, just nice that we were both starving. The final bill was also sent to us and clearly explained to us what the charges are.
In the morning, Jason gave us a morning call at 10.29am (as our breakfast is supposed to be served a 10.30am), asking if we would like our breakfast now, and what is our preferred drinks etc… I felt so pampered, really. Our last minute request for a late check-out for all of us (incl the other guests) are granted almost immediately.
Trust that your big day, or any events, would be in good hands with Jason and his team, in Hotel Re! I had a splendid time with the undivided attention given by the staff, and all of my guests had text me that night that the food was superb. Chef William and his team definitely deserve a good pat on their backs! Kuddos! “
— Mr Alan and Ms Charmaine
18 October 2014
On behalf of our organising committee for MPC D&D 2014, we would like to thank you and your entire team at Hotel Re! for rendering your services for our event on 5th Oct 2014. Thank you for letting us set-up early, ensuring that the holding room was cleaned up and for the extra help of helping us put up our banner. Your banquet team was very patient and ensured that everything went smoothly for us. Thank you once again for your assistance and to your team for making our night a success!”
— Mr Chris Lee and Mrs Hazel Tan
Organising Comittee of MPC D&D 2014
17 October 2014
A BIG THANK YOU to the team and you for making our wedding event a truly memorable one. My guests were happy with the service given to them and the whole wedding event was a success. This is made possible with thanks to you and the dedicated team. The preparation support leading to the wedding day that you lend us is awesome and greatly appreciated. Your attention to details during March ins/ Champagne popping during the banquet is very assuring. Excellent service and experience – this made the wedding event extremely smooth and enjoyable to all. Great Job! I will definitely recommend to our friends.”
— Mr Jason Wong and Ms Pearlin Zeng
25 September 2014
Pls convey our thanks and appreciation to all your colleagues, in particular, your executive chef, Mr William Ang, for helping us to hold a successful retreat at Hotel Re! on Tuesday.
It’s very heart-warming of your chef to make every effort to ensure that there was enough food for all our colleagues at the retreat. Our sincere apologies also for the large amount of food consumed – must have been good!!!
Thank you once again for accommodating us!”
— Ms Lau Yuen Kit
18 September 2014
— Mr Kelvin and Ms Linda
9 September 2014
— Mr Othman Mohd Kassim
PSA Corporation Ltd
7 August 2014
— Mr Albert Chen
Eng Choon Hway Kuan
6 August 2014
Please thank your F&B team for us for their amazing work on Friday. The dinner went really really well.”
— Mr Emmanuel Sim
ATMD Bird & Bird
4 August 2014
Pls convey our sincerest appreciation to the chef and kitchen staff who whipped up the delicious food, which all our guests complimented. Pls thank chef for accommodating to our requests during the food tasting and the menu was a hit with everyone.
We’d like to say the biggest thank you to Ms Jessica, because you made our wedding prep most easy and enjoyable. The day went by so smoothly despite your absence because of your careful and detailed planning, which we appreciate very much. From the moment we worked with Marilynn, and you, we knew we were in good hands, because we were well-taken care of, from giving us the best rates, reserving the James Bond Room for us so early in advance, accommodating our various requests (sometimes after working hours) e.g. revised instalment payment plan, decorations, wedding favours, stage set up etc., and for being so patient with us as we worked to get the plan and details right despite your busy schedule. Thank you also for lending a listening ear sometimes. The experience at Hotel Re! was most pleasant and memorable for us and our guests that day, so thank you and the staff who made it possible.”
— Mr Azlan and Ms Chen Ying
20 June 2014
Once again, thank you Hotel Re!. If any of our vegetarian friends are looking for places to hold a wedding banquet, you will be on the top of my recommendation list.”
— Mr & Mrs Tan Guang Yu
15 June 2014
My wife and I wanna thank Hotel Re ! for making it a success and life time memory to us! Continue the hard work and bring Hotel Re! to a higher level with these capable staffs!”
— Mr & Mrs Kelvin Lau
15 June 2014
Please convey our appreciation to Amira, BD Coordinator and Stanley & Weijie from the F&B team for their friendly and huge support to us. Wishing you and your team a great year ahead, with many more successful events to come! =)”
— Ms Soh Yan Ting
MOF Advance 2014 Team
06 June 2014
— Mr Hafzainzam & Ms Nazyrah Quah Li Zhen
03 June 2014
Special thanks to Ms Jessica Ong for all her help and assistance from the day we sign up the wedding package to the co-ordination leading to our big day. The Re!joice Ballroom is one of its kind and with the serene surrounding, it makes the wedding reception more than special. The food was extremely good as well and the staff are very friendly and approachable. Thank you also to Mr Standly and Wei Jie for the food tasting and help on the actual day. The staff are always there whenever you need them.
Kudos once again to Hotel Re! I would strongly recommend for other bridal couples to hold their wedding here. ”
— Mr & Mrs Yusri Goh Yan Xiu
03 April ’14
In particular, we very much appreciate Hotel Re!’s effort in accomodating our requests, even at short notice, which helped make our celebrations a success”
— Ms Chan Yiu Nam
01 April ’14
I really think every single F&B staff deserves a compliment for their passion and smiles throughout the night, even though they had to turnover a ballroom in such a short time frame! (I don’t know how you train your staff but they really stand out from the various hotel functions that I’ve been to – every single one in Hotel Re! knows what they are doing and every single request was met promptly and with a smile)
I initially just thought that I was lucky and the good service and excellent food was a once-off last year but I was proven wrong! The impeccable service shown by Hotel Re! this year and the delectable spread was even better than last year!
— Ms Felicia Tee
28 March ’14
It was truly a pleasure working with you, Dawn. Your assistance throughout the entire planning stage helped to make the event a success. A lot of things would not have been possible without the help from you and your exceptional team. You and your team went above and beyond what was expected and our staff were treated to a very memorable event.
Please send our deepest gratitude to your Executive Chef for the wonderful spread offered as well as his kind attention during the event. Also special mention to Standly and his banquet team for helping us set up the event. Even through some last minute changes, the service we received was gracious, prompt and accommodating. He and his team made sure that our guests were kept happy and well taken care of and we were very appreciative of the attention we received from him and his team.
Once again, thank you for your exceptional service we experienced throughout the entire event. It was truly a pleasure.”
— Mr Jarrod Tan
18 March ’14
My wife and I would like to express our appreciation to Jason and his team for the superior service and professionalism we received during our wedding night.
Jason, the Director of F&B, was our sales person and coordinator throughout the whole process since the day we signed the themed package.
During our IT testing and rehearsal, he went through all our sequence and gave us numerous good feedbacks so that it will make our night unforgettable, which he did!
In addition, he and his operation team had a very good communication channel which is very important for us because we had a lot of on the ground “fire-fighting” and they solved them effortlessly without making us worry.
To end this message, we would like to say Thank you to Jason and the team for making our wedding a memorable and remarkable one.”
— Mr & Mrs Bernard Lim
01 March ’14
— Mr. Muhammad Najib & Ms. Ernawatin
During the food tasting, we met up with Chef William, who is the Exec Chef. My families provided feedback to the food served to us and i would say we were very satisfied on the food on the actual day. Alot of our relatives and friends had feedback that the food were very nice! On the actual day, Jason and his members had ensured that everything were well prepared and organised. The theme suite provided by Hotel Re! were also a very unique experience (water bed and etc).
Overall, my wife and I had a very memorable wedding and were very satisfied customers. We strongly recommend Hotel Re! to couples who would like to have a unique experience with a unique ballroom and please do remember to look up for Jason!”
— Mr & Mrs Ong YiQin
“My husband and I held our wedding dinner at Hotel Re! in January 2014. Ever since we signed up for the package in December 2012, we have consistently been impressed with the service and hospitality given to us by the hotel’s Director of F&B, Jason Tan, from the very first day. He provided us with plenty of practical suggestions (which we took up) during the one-year of planning for our big day. Suggestions like selection of songs, choices of menu items, and transport arrangements, amongst many others, made our planning that much smoother.The years of experience that Jason had in organising wedding banquets shone through in our conversations and discussions with him. His steady and humble demeanor made us feel that we were in good hands. Jason’s undivided attention to us made us feel as if we were his only customers. During the course of our planning with the hotel (including our stay there), the quality of service provided by the staff whom we interacted with was excellent.
The food-tasting session was the time when our families got to savour the dishes that would be served at the wedding. The quality of food was impressive. Our feedback on the food was immediately acted upon. For example, when we found that the quantity of one of the food items was insufficient, the chef acceded without hesitation to our request to increase the quantity of that item. Due to the great cooking and attention to detail by the chef, our guests enjoyed the dishes immensely during the wedding dinner. In addition, as we had invited many Muslim friends, we requested for the hotel to apply for the dinner to be Halal-certified even though we will cost us an additional fee. As it is unusual for a Chinese wedding to be Halal-certified, Jason made sure that we were certain of this decision before successfully applying for the Halal certification. Although the location of the hotel may appear remote at first, most of our 320 guests did not have any issues with finding their way there and showed up on time for the wedding at about 8pm. The hotel also provided a complimentary shuttle bus service from Outram Park MRT which began from 7pm.
The layout of the ballroom was very spacious. There were no pillars blocking the view of any guests. Guests could easily see the stage from where they are seated. Projections of the stage were also strategically screened around the ballroom. Moving from table to table for photo-taking was a breeze due to the arrangements of the tables. Overall, we are very happy with everything about Hotel Re! from the moment we signed on the dotted line till our wedding night. We sincerely recommend Hotel Re! to couples who are searching for a venue to hold their banquet.”
— Mr & Mrs Nathaniel Koh
“We would like to send our heartfelt thanks to you and your team. The professionalism demonstrated by your team is top-notch and we were able to
go through our wedding reception successfully without any hiccups. Your attention to details have left us deeply impressed and we were in safe and knowing hands right from the start to the end. The feedback from our guests about your hotel’s food was very positive and they felt that the decoration of the wedding ballroom gave off a very cosy and welcoming feel.We would like to give our special thanks to you, Jason, for being there with us throughout this whole journey and allaying any of our fears and apprehension. In addition, we would like to thank the Executive Chef, Mr William Ang, who was accomodating and receptive to our feedback during the food tasting. He even made changes to our wedding menu as much as possible to our parents’ liking.
This whole experience at Hotel Re! has been nothing but fantastic! Kudos to all the staff at the hotel and keep up the high service standards. We will surely recommend our friends to hold events at Hotel Re!”
— Mr & Mrs Pang Wei Xiang
“Please allow me to take this opportunity to thank you for an excellent job well done for our event on the 13th of December at your Re!Call function room. Your attention to the details of our event, as well as the assistance you have rendered me in the course of preparation is top-notch and I will be keen to hold another event through you again. I have received nothing but glowing compliments from the attendees (including my CEO Paul, whom you have met) about the service and venue, all thanks to your contribution that evening.I would like to congratulate your management – they must be very proud to have such a sterling employee like yourself in their service! Your sincerity and positive attitude deserves recognition and I hope for you to forward this to your manager so he is made aware.
Once again, thank you Dawn. I am sure to be in touch if we are holding another event.”
— Ms Tan Junlynn
Transamerica Life (Bermuda) Ltd
“I booked my wedding at Hotel Re and was not disappointed with the result. The process was relatively smooth thanks to the hotel events coordinator, Jason, and he was always readily on call to answer any questions I may have. The hotel arranged everything perfectly and during the actual day, everything went smoothly. The guests had many compliments for the food (many thanks to the head chef) and the room itself was arranged and decorated very nicely. Overall, my wife is satisfied (whew) with the excellent food and service provided. I would like to thank Hotel Re, its staff, chefs, waiters/waitresses for making my wedding a memorable one full of good memories.”
— Mr and Mrs Wong Han Ming
“We are writing in on the wonderful experience which we had for our wedding on 02 November 2013. Although there were some minor hiccups, but the overall experience was truely wonderful.We would like to compliment your staff especially Mr Jason Tan (F&B Director) and Mr William Ang (Executive Chef)
We were hunting for a wedding dinner venue, sometime in mid 2012, which could hold a buffet dinner for about 250pax and at the same time, not a boring banquet dinner at a usual hotel location. While we were at Marina Square, we came across a wedding roadshow. Jason (then F&B Manager) served us and we were amazed with his service standard and professionalism till we even mistake him for a sales person from the hotel. We felt really at ease while chatting with him and he could provide us with the neccessary details.
The hotel premises featured a ballroom which was not part of the hotel and there were a quite few wedding themes which we could choose from. These were a plus point for us as it is very unique. After discussion, we signed up the wedding package with Jason. We would say that throughout the wedding preparations, Jason was very helpful and thoughtful. He is a person who is willing to go the extra mile for customers who are under his care, even on his off day. We could vividly remember that despite the long day on our wedding day, he brought the wedding cake and some bottled drinks for the both of us even though he could have just let the room service handle it. On top of that, we were glad that he was there physically throughout the whole day at the ballroom to ensure that everything was in place as the coordinator was on leave. When we were there to view the status of the ballroom preparations in the afternoon, we even saw him picking up a set of utensils and started cleaning them. Which F&B director will go the extra mile to ensure everything is in tip top condition, given that they already have ample staff to handle such minor tasks? He also ensured that there were staff assisting us when we were taking our pre wedding video sometime in August this year.
Mr William Ang also ensured our buffet menu was well planned and the setup was wonderful. He added personal touch when we shared with him during our initial meetup to discuss about the menu that most of our guests are family and relatives. To our delight, Chef William managed to alter the food menu to suit our guests and we end up having tons of compliments about the food especially the laksa and hokkien noodles. On top of that, the topping up of the buffet food was done very promptly and our guests need not wait so long for their food.
Overall, the wedding experience was wonderful. Your delicated staffs made the whole experience even better. These staffs are really an asset to your company and we would also like to send our warmest congrats to Jason on his recent promotion. Thank you Hotel Re! “
— Zhao Qi & Hui Xuan
“We, the staff at Fuhua Primary, are very pleased with the venue as well as the food and service provided by Hotel Re!I would like to thank you and Theresa for ensuring that all pre-dinner preparations were in order and accommodated to all our requests, including arranging for a birthday cake with an external vendor. You also acceded to our request for a site visit so that we could materialise our plan in having a live feed ala the Oscar Awards.
On the dinner night, Stanley was very helpful in ensuring that the event went on smoothly. Our staff also gave very positive feedback on the food as well as the ambiance of the venue… We are extremely happy with the service rendered. Thank you to you and your team.
Please forward this e-mail to the management of Hotel Re! for us to relay our appreciation of the good job done to the team. Thank you”
— Nurul Asyikin
Fuhua Primary School
“All of us enjoyed the food served at Hotel Re!. Compliments to the chefs who have cooked such a delectable spread.Thank you to you and your team for assisting us in setting up the venue and making sure that all the things are in order”
— Cherine Chan
Pasir Ris Primary School
“I would like to express our sincere appreciation for the assistance rendered by Jason and Chef William. There was also another gentleman on site but unfortunately, I didn’t catch his name. There were some incidents concerning the food served but they have addressed our concerns immediately. I am thankful for their assistance.”
— Woon Ellen
Townsville Primary School
“My heartiest thanks for your teams wonderful efforts in assisting in the search efforts of my missing camera.To Mr Sapa, the Security Manager and Mr Jason Tan and Mr Stanley Cheow, the F&B personnel, for checking the CCTV footage and for searching the ballroom repeatedly.
And to you Jessica, for being the patient liaison point of reference for me.
Thank you again.”
— Mr Kamal Halim
Fajar Secondary School
“The Prom Night event for Dunman Secondary School concluded yesterday. I would like to express my heartfelt thanks to you and your team for helping us with the success of our event held at Hotel Re! The ballroom was very nicely done up and the food was nicely prepared and in large portions.As such, my school is very satisfied with the planning and execution of our event at your hotel. My appreciation to you, Jason and Stanley for helping us coordinating with the ballroom decorations, lightings to liaising with the kitchen and preparation of the Halal certification and food preparation. Also special thanks for the special arrangements at the reception table and serving of cocktails.
All in all, we are very pleased and glad to have chosen Hotel Re! to hold our Prom night event this year and we look forward to possible future collaborations!”
— Vicky Wong
Dunman Secondary School
“Hi Jessica, I must thank you and your team for a job well done !My colleagues are all very happy with the venue, food and excellent service Hotel Re ! has provided us during our School Workplan Seminar. I’ll like to specially mention your Assist. Manager Stanley who has rendered us wonderful service and taken care of our needs very well, multi-tasking in AVA, food and comfort.
I would also like to thank Theresa who has been prompt in her returns with our enquiries and changes in plans.
Lastly, I must congratulate you for leading this excellent team. Like what my colleagues mentioned ‘ Pls come back here again next year !’.
Once again, thank you and we hope to return there some day”
— Mrs Soh ST
Teck Whye Secondary School
“Thank you, Gavin for your excellent coordination and assistance for our Ops Leaders timeout session yesterday!The layout of the room is well-organized according to plan. Carpark attendants also sheltered the guests to the lobby as it was pouring in the morning. In addition, I also appreciate the wonderful and attentive service from Ruthna for the entire duration of the programme. Our leaders also praised the delicious cuisine from Chef William Ang and his Team.
To summarize, the service is good and food is great! Please help to convey my thanks to your team.
— Rachel Gay
PSA Corporation Ltd
PRE-WEDDING COORDINATION & ACTUAL DAY OPERATIONSJason (F & B Director), we were truly impressed by your professionalism on handling and coordinating details of our wedding from the moment we signed up till the end with your ever dedicated team; Chef William Ang, Eve, Fairoz and those helping out back-end. Thank you for your presence throughout our wedding dinner to ensure that things went smoothly. A special thanks to you on taking note that we don’t enjoy wine or liquor and offered to upgrade our red wine to Moscato for champagne pouring.
DECO & ATMOSPHERE
We were so happy to see Re!Joice Ballroom (high ceiling, pillar-less) & outdoor cocktail area beautifully set up according to our theme “Starry Starry Night” ! All ready to welcome our guests. Our guests enjoy themselves at the cozy cocktail area and feedback that our wedding atmosphere is different from others.
AUDIO & VIDEO SYSTEM
CUSTOMER SERVICE & FRONT RECEPTION
Overall, we are very glad that we picked Hotel Re! as a venue to our wedding reception. Everything was fantastic, committed team, delicious food and cosy venue. To Jason, Chef William, Eve, Fairoz and of course many who work behind the scenes, our deepest gratitude to all of you for making the most important day of our life so amazing!”
–Mr & Mrs Lincoln Tan
“..food was tasty and the service staff were helpful and diligent… Overall, we are very satisfied with the service rendered.”
Ngee Ann Polytechnic
“Once again, I would like to thank you for the efficient service rendered to make our Teacher’s Day Lunch a success!”
— Mdm Yang Chien Hwa
Anglo-Chinese Junior College
“My wife and I would like to thank you and your colleagues for helping us to make our wedding a wonderful night.Hope to see you soon. When we do our planning to stay at Hotel Re!”
— Mr and Mrs Steven Lay
“Majority of my colleagues commented that both the breakfast and lunch served were good. The rooms were cozy and neat though the room size is small. The training room provided is spacious enough for the event.Thanks for the great effort you and your team had put up for our event last week.”
— Linda Sim
Quantum Storage (South Asia) Pte Ltd
“I would like to thank you for all the help given before, during and after our school’s Hi-tea event.At first, I was a bit apprehensive about the services and the facilities offered by Hotel Re. However, you put my apprehension at rest when you offered genuine hospitality when we came to look at the ball room at the hotel to see if it is suitable for our event. You even addressed my concerns about the halal certification and gave me the assurance that the food served would be halal certified by MUIS. The menu that you proposed was great as it included some vegetarian dishes and this is deeply appreciated as there are staffs from our school who are vegetarians. Thus you had fulfilled our two very important requirements; halal and vegetarian food.
A few weeks before our big event, one of your staff, Ms Theresa Toh, contacted me through emails to confirm certain matters and she was also very helpful to attend to our requests and queries through phone.
Just a day before our actual event, you called to confirm minute details about the event such as the VIP table and other matters which I had overlooked and I truly appreciate this. On day of the event, again your staff and you gave us excellent service. You allowed us to come earlier to prepare our decorations and to set up our reception and prize tables. The person in charge of the parking was polite and directed me where park my car. When I came, I was so happy to see the ball room beautifully set up and ready for our event. Then I was immediately, greeted by Mr Fairoz, with enthusiasm. He told me he was in charge of my school event on that day and he offered his help. He went out of his way to attend to our last minute requests such as microphone stands, a table for the cake cutting ceremony and even agreed to help cut the cake that we brought and put it on the buffet table.
Throughout the hi-tea, I could see everyone from the waiters, waitresses, and food servers to Mr Fairoz, working very hard to ensure that my school event was a success! You were so accommodating to let us end slightly beyond 5 pm and your staffs were very professional as they were going about clearing the food that they did not interrupt the flow of our event. We were also happy with the sound system, my colleague said it was fantastic; no noise from the microphone feedback which according to him is quite common in most sound system. Another colleague said that the staffs were polite and attentive. Furthermore you too came just before and immediately after the event to ensure that things went smoothly. We were truly impressed!
Please also help to thank the chef for preparing such delicious and mouth-watering food. Jessica, thank so much once again for the excellent service and ensuring that my school event went smoothly. It was such a memorable hi-tea for the staff of Peicai. You are such a gem and your staff too especially, Mr Fairoz. Please help to thank them for us.
— Nurliza Sawi
Peicai Secondary School
“Finally, I’ve gotten my hands on my photos..a note to thank the great team behind my wedding. A venue is but a venue, but Jason together with Standly, Eve and Fairoz & of cuz many unsung heroes made the most important day of my life so amazing.From the day I signed with the hotel to the day of my wedding, Jason was even more concerned than me, with his expertise, I was confident that everything would be wonderful. 2 months passed, my guests still raved about the delicious food. Definitely more than happy with my choice of hotel. Once again, kudos to Jason and team!”
— Caiyuan & Poh Ru
“Jessica, the Business Development Manager handling our event, is very professional and prompt in her follow-ups.Kevin, the person attached to the VIPs (bride and groom) provided excellent service. He was sensitive to our needs and very quick witted. Standly who managed our event was excellent in ensuring everything ran smoothly. Kudos to both of them!
Special mention and thanks to Executive Chef William who gave us and our guests an excellent evening as well as his reassurance. All guests gave very positive feedback on the food. Also thanks to F&B Director Jason and his team for ensuring the operations team ran smoothly.
Thanks Hotel Re! Will certainly hold events at your venue again :)”
— Kelvin & Lydia
“I would like to write this letter of commendation to Hotel Re! because I believe your team has really gone far and beyond what we expected with the service and we are grateful for all the little or not so little gestures that you and your team had done.To Jessica:
Thank you for being meticulous in planning the details of the event and ensuring that we were aware of changes constantly. We thank you for not hesitating to accommodate our special requests and we had nothing to worry about when we reached the hotel. The coordination you provided with the F&B manager and hotel reservations made our event feel important and it felt like you had left no stoned unturned to make the event special for the both of us.
To Fairoz and Standly:
To Jason, F&B Director:
We will always remember the exceptional standard of service that Hotel Re! has provided for a newly married couple on our very special day.”
— James and Sophia
“On behalf of the Stanford Club of Singapore, I would like to thank you for all the time, effort, and patience that you put in to making our event a tremendous success.Thank you Si Min for assisting me with all the planning and logistics leading up to the event, especially in accommodating the numerous pax changes and food requirements, in offering us a wonderful room upgrade, and preparing a perfect set-up for our event.
Thank you Standly for your understanding pertaining to all the last minute changes we made, for your attentiveness to our needs throughout the evening, and for constantly communicating with me, to ensure that the entire event ran smoothly.
Many of our guests had informed us that were immensely pleased with the venue, the food, and the logistics. I am so glad that we picked Hotel Re, and you may be sure that we will be recommending Hotel Re to our friends and colleagues for their events in the future!”
— Ms Deanna Tan
The Stanford Club of Singapore
“A word of thanks for the great event last Thursday. Coordination was great on your end, food was wonderful (please convey the message to your chefs), display was fantastic, service was swift and most importantly, my guests really enjoyed themselves. This is one of the very few events where I have no problems at all with the service/venue.. 😉Marilynn, thanks for the many follow ups before the event and going the extra mile to provide good service, ie: bring the young performers to a holding room.
Standly, thanks for attending to my many requests quickly throughout the day (extra chairs, extra extension cords, extra tables, bigger stage, shifting of cocktail tables, switch on/off lights, etc)
I really appreciate the service rendered and with this good experience, I hope to be back at Hotel Re! for more events.”
— Ms Felicia Tee
“Singapore Customs’ FY2013 Workplan Seminar which was recently held at your hotel was a resounding success.We have partnered Hotel Re! several times for our corporate events and we were always impressed by your professionalism and your staff’s ability to react quickly to our last minute requests.
Apart from your personal and professional service provided, special mention also goes out to your colleague, Standly, who is always on hand to resolve issues for us promptly.
Overall, we are bery pleased with the efforts and willingness of the hote to accommodate all of our requests and look forward to future working opportuities together.
Thank you for helping to make our event a success.”
— Ms Teo Angie
“I just heard some feedback from my team who were there this morning. And……. Good news!!!! They told me your F&B team was very helpful and provided excellent service to my team! They also mentioned that the food served is good! I heard the spring rolls and sandwiches were snapped up pretty fast!”
— Ms Yeo Wei Qi
Lighthouse Independent Media
“Just wanted to say a big thanks to you, Simin! We had a successful event yesterday and it would not have been possible without your assistance. Thumbs up to Ming Yao’s team for the great service onsite!”
— Ms Low Mei Shan
“We would like to extend out thanks to you for your help over the past few weeks in organising out annual Dinner and Dance 2013. thank you for your guidance and advice for our event. We sincerely appreciate all your help and compromise to our requests for our event to be a success. We have thoroughly enjoyed workig with you!”
— Ms Lim Wei Ling
Culinary & Ctering Management
“Thank you very much for the nice arrangement last sat night. Indeed my parent In-law & guests enjoyed the dinner very much. Pls thanks Chef William for me as well for his excellent recommendation. Good work from your Team.”
— Mr Chng H.P.
50th Wedding Anniversary Dinner
“We would like to thank you & your staff for all the help rendered on 22nd Feb 2013 for VSL Singapore’s Dinner event at Re!Joice Room. The banquet staff were very helpful & pleasant, really appreciated the kind assistance. Please convey our thanks & appreciation to them, especially to the manager.”
— Mr Saj
Event Direction Pte Ltd
“Thank you for your great assistance for our seminar. Our Client is impressed especially the lunch! Overall, SingTel VP is very happy and like your Hotel. Believe you will be getting more deals from them directly.May 2013 be a good year for Hotel Re! Hope we have a chance to work together again!”
Stetching Limits Pte Ltd
“Thanks for the coordination done for our wedding preps! We received feedback that the food was good and the whole evening’s proceedings were very smooth. Pls help to convey our thanks to the team, especially Joseph, who was very professional.”
— Mr & Mrs Steven Tay
“Thank you for your help in organizing our wedding! We greatly enjoyed the event; the food was delicious, and the decor was beautiful, and we loved the extra touches, like having breakfast delivered to us the next morning and accommodating our need for another room for the tea ceremony.All the best, and I know the Hotel Re! team will continue to make a lot of other couples very happy!”
— Mr & Mrs Elton Apps
“We have held our RC 10th Anniversary Celebration at Hotel Re! last night. (22/9/12)Our guests were very satisfied with the environment, food and services. They liked Braised Fish Maw with Sea Treasure, Breaded Chicken “Pattaya Style”, Crispy Whole Sea-Bass in Superior Sauce and especially the unique dessert – Sweetened Yam Paste with Sago, Pumpkin and Nata De Coco.
I would like to give special thanks and compliments to Jason, Standly and the team. They have coordinated very well with my team and therefore we were able to run our program smoothly. They were very attentive to our guests during the dinner. They were also very observant to minor detail and would take remedial action immediately.
It was definitely a pleasure holding our event with Hotel Re!.(Thumbs up !)”
— Ms Linda Moey
Vice Chairman/ Organising Chairman
Compassvale Villa RC
“On behalf of the Singapore Heritage Society, I’d like to thank you and your colleagues for making our event a success. It has been a pleasure working with you.Please also convey our thanks to your chef, Chef Ang, for the delicious spread. Our guests were very pleased with the food.
Also, thank you to Standly who had attended to us for the entire night. He was very accommodating and competent in marshalling the serving staff. The servers were attentive and pleasant. Excellent work!”
— Ms Jun
Singaopore Heritage Society
15 Sept 2012
“We would like to express our appreciation for the remarkable services rendered by the staff of Hotel Re!.We are pleased with the prompt and efficient services provided by your staff, catering to all our needs, making our Teachers’ Day 2012 a memorable one”
— Staff of Xinghua Primary School
31 Aug 2012
“Thank you so much for all your support and help in all our last minute changes. We really appreciate it a lot.Our colleagues enjoyed the night – the food, ambience and your friendly/accomodating staff. They all liked the food. Thanks for recommending us that menu.
I have good news for you. One of the secondary principal commented that she will recommend your hotel to her staff to hold their teachers day dinner next year. She likes the simplicity and the delicious food.
Thanks for all your assistance and please thank your staff for their professionalism and effort to make our celebration such a success”
— Ms Eleonor
31 Aug 2012
“The People’s Association, Family Life Section recently had our awards ceremony in your luxurious Rejoice Ballroom on 28 July 2012.We want to express our gratitude for the time and attention that you and your team have provided to our event.
Jessica (Business Development Manager), has been very committed to our event, attentive to our every detail and requirements. Her customer relation management is commendable and I want to take a moment to thank her for making it such a worthwhile experience. I know she spend many months planning the event – and it showed. She is also very responsible in ensuring that our event are well covered even she is not able to be around on the event day. I have the privilege of working alongside with her on our event and I certainly look forward to work with her again on our future events should any opportunity arise.
Chef William and his team whipped off a delectable dinner spread for the guests. They enjoyed the dinner served for the evening and we received many positive comments on the food served. Many of the guests even tag in their facebook page that the food was “yummy” etc. Thank you Chef for the wonderful display of culinary skill as preparing 42 tables of quality, 8 course dinner is not an easy task.
Another team of people that we are grateful to is the Banquet Operations team. Jason and Stanley had a team of well trained servers for the evening. Service was prompt and friendly. Would like to special mention Joseph (not quite sure of his exact position). Joseph’s service standard is exceptional. He is friendly, responsive and able to work very closely being the bridge between the organisers, chefs and banquet staff. His ability to managed the floor to ensure all areas are well covered and at the same time, maintaining high service standards is certainly an assert to your organisation.
Theresa has done a very good job in filling up the planning while Jessica is away, and the rest of your team that has one way or another help us in the success of our award ceremony.
Please convey these compliments to your entire team that helped in our event. It was truly a commendable experience working with your team. I know these things do not happen without a great deal of effort on the part of everyone, and I want you to know how much we appreciate you and their hard work. We have recommended your hotel to others because of our satisfaction with your service.
Thank you once again for your fine work, excellent planning and dedication for ensuring our event a success and congratulations for having a winning team in your organisation.”
— Mr William Wong
PA – Family Life Section
03 Aug 2012
“Thanks for accommodating us in the Rejoice ballroom. We are very happy with the whole experience with you and your staff. Thanks and we hope we have the opportunity to make use of your venue again in the future.
— Mr Eric Lim
CEO- Congress 360
“Many thanks for all your assistance during our 2-day workshop at Hotel Re!. We were very impressed by the efficiency and friendliness of your colleagues over at F&B and will appreciate if you could extend our thanks to them 🙂They had attended to our last minute requests with genuine friendliness and professional service and we were truly grateful to them for making the workshop such a smooth event 🙂 Also we were also very grateful to your kind understanding on the payment for the event venue and package. Thank YOU”
— Ms Gladys
Duke – NUS
22 -23 June 2012
“Thank you for your great help last evening!! Please extend my gratitude to Jason & Standly.Although there were a few glitches, you guys had helped us sail through the evening smoothly. Will definitely recommend your services to my friends 🙂
Thank you once again and hope to see you soon at Hotel Re!”
— Ms Tracy (Helper)
Wedding of Danny & Bianca
“Thank you very much for your strong support for our SZ Celebration of Leadership Event on 26 April 2012 (Thurs).The logistics support was fantastic, all the way from the security officer helping us with directing traffic to the staff who took meticulous care of refreshment and cleanliness of the venue (I noticed that the bathrooms were cleaned in the middle of the event.) At this junction, I must also thank Joseph, who took care of us and coordinated the logistics arrangements in the ballroom. Food was good as well.
Due to our very positive experience, we would like to work with you again for our event in Oct. Do let us know whether Rejoice Ballroom 1 is available.
Thank you once again.”
— Ms Low Jia Yin
Ministry of Education
“Birthday Party on 01 April 2012. Prior to decide on holding event at Hotel Re!, Sheena had been very responsive right from the start and she responded to us very fast on all of our queries and needs. That was the reason why I’ve chose this venue as she is a very dependable liaison for our event.On event day, Standly and the team were very helpful throughout the whole event. They worked with me like a team and provided assistance and recommendation on how we can do the party based on their past experience. During the event, one of my guests was unsatisfied with the dessert and Standly was very fast in service recovery. Without even required to double confirm with me, Standly immediately did a whole replacement of the dessert for all guests. I was delighted with the service recovery.”
Look forward to holding the next event here with Hotel Re!”
— Ms Fione Goh
“My department had a good experience holding our retreat at Hotel Re!. The set up and food were satisfactory and the support provided were timely too. We hope to have the opportunity to hold functions at Hotel Re! in the future.”
— Ms Ng Ke Xin
Singapore Police Force
“Excellent service rendered. We would like to express our appreciation to your staff for the quality of service rendered for our People’s Association CM (C2E) Shaing Session that was held on 28 Feb 2012 at Hotel Re! Ballroom.Our Sharing Session was succefully completed and we have received many positive feedbacks from the participants on the overall arrangements, venue and food.
We would like to thank Jessica maylene, Standly, all the service and IT staff for their responsiveness and assistance given to our event. In particular, we would like to compliment Jessica and Standly for going the extra mile to make our event a successful one.”
— Tan Yee Chieh
“Our wedding dinner on 25 Feb 2012 (Saturday) was a fabulous and unforgetable one. We would like to express our gratitude to all the staff of Hotel Re! who has helped us directly and indirectly.Special thanks to Jessica, who helped in coordinating everything and promptly response to our many requests. Maylene, who took over the coordination job during Jessica’s leave and promptly reply to our last minute changes. Sam, who made whole event flow smoothly and beautifully. Chef William Ang, for overseeing that good and delicious food was served to our distinguished guests.
The whole event has left good impressions for the guests and us, the bride and bride groom. The theme suite also provided a romantic and restful night after the hectic event.
Thank you once again. Hope Hotel Re! will always maintain the high standard.”
— Mr. & Mrs. Ng Kim Wee
“Thank you very much. Pls also convey our greatest thanks to Chef William as well for all his hard work and arrangement. The event was a blast, service was good and the food was excellent! The NEA CRO welfare committee 2012 would like to thank everyone once again in Hotel Re! for making this event possible.”
— Ms Wendy Tan
“It is with much pleasure that I am writing you this letter of compliment. I would like to congratulate you for having a most outstanding team of service staff. Our event was held on 04 Feb 2012, Re!Joice 2 Ballroom.Your staff were professional and proactive; from the planning to the actual fruition of the event. My team and I are privileged to have worked with each of them. What truly is worth mentioning is the many invaluable insights, they have in their best professional capacity, presented to us. They understood our concerns and acted on them promptly. We also had the opportunity to chat with Chef Willaim Ang on the day of the site visit. He was very personal, amiable and proved to be very much a delight. The menu was very much to the liking of the guests and we would like to thank chef William Ang for doing such a fine job with it.
Excellent customer service is all about making THAT difference and I think at Hotel Re!, we experienced that. Thank you very much. Please convey our heartfelt thanks to your entire staff for all their hard work. Thank you for making a difference.
On behalf of my Managing Director and event planning committee, we would like to wish your Hotel the very best and we are quite certain we are going to remember the Hotel Re! experience for a while. We definitely look forward to possible collaboration in the future.”
— Ms Eunice Wang
Copyprinter Pte Ltd
“I want to thank you for all your help with our event last month. Your staff was wonderful and very helpful. The participant really liked the food and the venue. Things couldn’t have been smoother. The workshop was a huge success and we are grateful to you and everyone at Hotel Re! for their wonderful efforts. We will certainly keep Hotel Re! in mind the next time we plan another event.”
— Mr Kavan Modi, PhD
Clarendon Laboratory, University of Oxford C.Q.T., NUS
“On behalf of our family, we wish to extend our deepest and most heart-felt gratitude to everyone at Hotel Re! who in one way or the other contributed towards making our wedding dinner on the 25th of November 2011, a rousing success.First and foremost, we would like to thank you, Monette Evangelista for your undying guidance and support throughout our dinner event. Your expert advice and recommendations have made our planning and decision-making process for the dinner reception a painless and pleasant one.
We would also like to extend our appreciation to Mr Kevin Ng for his utmost professionalism. His willingness to accede to our needs and that of our guests has ensured that the wedding dinner went along without a glitch.
Our heartiest thanks also go out to Mr Norman for his ever-ready assistance in the technical aspect of the event. His ability to liaise effectively with our vendors and friends has ensured that our guests were thoroughly entertained that evening.
On the whole, we, together with our families and friends, congratulate you and your esteemed colleagues at Hotel Re! for making our wedding dinner event a memorable experience that we will cherish for a long time to come. “
— Muhammad Irwan Jamal & Norazian Mohamed Yahya
“On behalf of my friends, I would like to convey a big thank you for making our Thanksgiving Dinner a great success.Firstly, we will like to thank Chef William and his team for preparing such an appetizing and scrumptious dinner. There was abundant of food and we really enjoy eating at the comfort of Hotel Re! It was also heart warming to see Chef William personally taking his precious time to check on us and the food.
Secondly, we will like to thank Jason and his team for the room setup and excellent service provided to us. The ambience in the room is great. It was really cosy and nice to dine in. I will especially like to comment on your F&B Assistant Manager, Mr Fairoz for being so attentive to our needs. He took the initiative ( without us mentioning) to get us another cable and offer us his service to setup our laptop with the projector and audio. Although this is a small thing, it really does reflect the excellent service standards at Hotel Re! .
Thank you for your kind hospitality and upgrading our room from ReFine! to ReTune! and ReCall! rooms so that we will have much more spacious and comfortable place to dine.
It had been a memorable time with Hotel Re!. We will definitely recommend this hotel and food to our family and friends.”
— Mr. Berwin Tay
“Thank you for your help and assistance thus far. The event was a success! And everyone enjoyed themselves especially with the food. There wasn’t any complaints, only applause. The Lamb was awesome, really. And please relay my thanks to Stanley as well for his help and prompt services during the event. He was of great help in setting up the area and catering to my nitty gritty stuff.. Once again, thank you so much!”
— Mr. Hanson
“Sorry for the late reply. Remembered your email only today and thought I shall offer you some honest feedback. On the contrary in all honesty, Bell and myself did not plan it very well in terms of on planning for our guests and the programme we have laid out.Amidst these inconsistencies, Kelvin was very accommodating and steadfast into handling the various requests an changes that he had to deal with last minute. I am very happy with his style of work. I remembered that he even attended to some of the requests that my scheduled photographer and valet personnel had when dealing with the rain. It was to me, personalized value-added services.
Also, I am very impressed with Jason (F&B Manager) style of management. When I was down to check things out before guests come in, I chanced upon him briefing his team on the important aspects that cannot be compromised on. His no-nonsense and strictly professional approach left me a solid impression as a confident and dependable individual.
Last but not least, my thanks to you for the arrangement that you no doubt played a part in to ensure that all these are executed to near flawlessness. In fact, many of out guests that night told me that it was one of the most memorable weddings that they’ve attended in a long time. Thank you once again for the pleasant night. You have a great team. Please to forward my thanks to Jason and Kevin respectively for a job well done! “
— Mr. & Mrs.Lennert Yang
“Thank you so much to you and your team for making out event a successful one! We have a wonderful time and so did our management and staff! Please kindly extend our appreciation to Chef William, Standly and their teams. The flow of our event was smooth running and the food was good.Once again, thank you for everything.”
— Ms Carolyn Han
Logwin Air + Ocean Singapore Pte Ltd
“It has been a wonderful event. Thank to you and the F&B team for making it so. Everything was well planned. Our guests loved the peaceful, quite and serenity of the location. Thanks to Chef William Ang and his team for the wonderful buffet spread. Hotel Re! and the wonderful people managing it has left a wonderful impression n the both of us. Thank you once again for making Danny & Yvonne’s Solemnization on 05 Nov 2012 a success.”
— Mr. & Mrs. Danny Tong
“My apologies for getting back to you late. Let me start off by saying that all our staff thoroughly enjoyed our lunch at Hotel Re. Everything was extremely well organised and the food was definitely beyond our expectations I must say. My colleague Nuraihan and myself were extremely happy with the support from Stanley. He was ever-present and made sure that the entire event went ahead smoothly. At the end, the organising committee received praises from our staff for the well – organised event. We are grateful to you for that.”
— Mr. Navin
“I would like to express my appreciation towards you and your entire staff for having made the entire process seamless and enjoyable. My staff enjoyed the dinner thoroughly and the event was faultless. Thank you very much for your kind assistance throughout the entire process as it really helped take part of the load off my mind, as I organised the entire dinner. Once again, thank you very much.”
— Mr. Muhaymin
SWC Chairman, Anchor Green Primary School
“Me and Ivy would like to extend our heartfelt appreciation to you and your staffs of Hotel re! It was an amazing night for us. Everything went smoothly, the service was fantastic and the suite was just awesome!!! We love it. Thank you so much.. “
— Mr. & Mrs. Alvin Tan
“Greetings To Hotel Re! Management & Staff:It was really a heartwarming event on Saturday and we’re really glad everything turned out so well. Thanks for all your time and effort in liaising with us for the past few months!
…Overall, we will give Hotel Re! 10 Stars for the service and hospitality and we look forward to organise more events with you in the near future! Thank you very much! “
— Ms. Jacqueline Ng
“I would like to thank you for your arrangement on last Saturday for our company Charity Event. The set up is great and your staffs are prompt and helpful. Great service by your hotel! Take care!”
— Mr. Desmond Fung
Recruit Express Pte Ltd
“Thanks for the wonderful coordination of my birthday party. My parents and I would like to thank you and your team for your help. The attractive and trendy set-up of the place has impressed us and our guests. We also appreciate your time for dropping by personally on Saturday to ensure things are working well. We are impressed by all your staff who worked tirelessly throughout the events. They have done an excellent job. Please convey out thanks to tem and out deep appreciation to you too for the great job! We had a fun and memorable night! “
— Ms Bermice Yong
“Just wanted to drop you a note and say thank you so much for all your help last week in helping to organize our accommodation and stay for our regional competition. We put the girls on their flights thoroughly exhausted after such a great time! Your welcome to us and accommodation of our requests was really appreciated.”
— Ms. Sally Warren
Johnson & Johnson
“Just wanted to drop a quick note to you to Thank you and your team for a wonderful reunion. It was more than we had hoped for. The food and ambiance was excellent and we had so much fun – you’ve made a lot of 50 year olds very happy. Big Thanks to Sam who looked after us so well. Again, sincere Thanks and we send our best wishes to you all at Hotel Re!”
— Ms. Angela Ang
SAJC Reunion Dinner, Class of 1979
“Just wanted to drop you a word of thanks for all the help extended to us during the planning period. Please send my thanks to Jason and all your ops staff that day too. We had a great show that night.”
— Ms. Joan Tan
Organizer of Standard Chartered Sin-KL Games 2011
“Thank you very much for all the efforts, our event turn out very well yesterday and my bosses are very pleased with all the arrangements yesterday. Once again… thank you and yes, I’ll definitely share my experiences with all my colleagues in IB Asia and DBS.”
— Ms. Mindy Seok
The Islamic Bank of Asia
“Thank you so much for the help during the preparation of the birthday party. It was really a great one and all my friends had fun. They also praised that the food, ambience and service was great as well. Hope to work with you in the future and will definitely recommend Hotel Re! to my friends. Once again, Thank you so much.”
— Ms. Berenice Seow
“Thank you so much for your blessings and well wishes! We really are thankful for the unconditional service and guidance that you guys have shown us. We did not feel stress at all and enjoyed ourselves on that day because we knew everything was in good hands!!!! Thank you for letting us pop by without advance notice a couple of times to rehearse! We are really truely blessed to have such friendly and cooperative staff to help us! Once again, a BIG BIG thank you!!!! “
— Mr. & Mrs Desmond Koh
“We hope to one day re-visit Singapore and the Re! Should we be so fortunate to go back to Sydney, perhaps we should stay longer as we have been made to feel very comfortable. The Reception, Conceirge & Dinning Staff were very helpful in guiding us on the right direction for us to enjoy so short a stay.”
— Mr. & Mrs D. Sharpe
“… On behalf of all the committee we also would like to send you and all your hotel staff our biggest gratitude for helping us thru the whole D&D event. It’s like a dream come true. Truly a memorable night!!! Very nice food. Very nice place. Very nice service. We have only good comments for all the D&D services at your hotel.Thanks for everything.”
— Mr. Ausuf Ali Roland
Panasonic AVC Networks Singapore
“On behalf of Maybank, we would like to express our heartfelt thanks to you and your team, particularly Chef William Ang, Kevin, Jason and Joseph who had extended their superior service to us on 6 May 2011, our Innovation Day.Maybankers had a fantastic time – the finger food was delectable, the ambience lively and the service impeccable.
We will definitely consider Hotel Re! for our upcoming event!”
— Ms. Gillian Ng
Customer Experience Management, Maybank
“It was great working with you and your team. Kevin and Jason were extremely helpful and approachable. Thanks to their great coordination, my event was a success. Cheers!”
— Ms. Heidi Lim
Ministry of Manpower
“On behalf of ASUS Technology Pte Ltd, I would like to thank you & your team for the help & effort during our dinner event on 11 Feb 2011. Everything went smoothly, the settings & flowers are very nicely done. The services provided for my request was effectively carried out according to our plan and I am very happy with the whole process from start till end of my event. It was very professional.Once again, thanks a million!”
— Ms. Stephanie Lee
Asus Technology Pte Ltd
“Thank you for all your assistance and coordination for our event. Though we worked on a very short timeline but everything went smoothly and the services provided were also very good. =) Would like to also thank the banquet team for all their prompt assistance during the 10 days.”
— Ms. Jocelyn Ong
Ministry of Manpower
“Thanks a million! I’ve received marvelous service from you guys and it really exceeded my expectation. My friends have been asking me about my party and I intend to introduce your prestigious hotel to them for their birthday party.”
— Ms. Joy Wong
“The organizing committee would like to thank the hotel staff for working alongside us for the past few months and making our event such a success. We have had an enjoyable experience working with Hotel Re! for our school’s prom night and would strongly recommend the next batch of organizers to use Hotel Re! as the prom location for next year as well.”
— Prom Organizing Committee
Anglican High School
“Thanks for the great service and hospitality extended. The staff were very professional. The meal was certainly good value for money.”
— Ms. Stella Wee
National Heritage Board